Next level communicators should never have perspective.
Next level communicators should never have perspective.
Mark Twain once joked how some German words were so long they had perspective (Don’t you just love Twain?). While his observation may be true of certain foreign words, they should never be true of communicators. No, I’m not saying we shouldn’t use long words, instead I want to warn against long explanations. When we explain things we should never have “perspective”.
Whenever I get an idea for a book, I’ll reach out to my agent, pitch the idea, and if he thinks there’s some potential he will send me what I have come to call, “the hated document.” I call it this because there’s a section where I’m asked to explain the essence of the book in fifty words or less. I like this about as much as I like the tablespoon of cod liver oil my mother used to give me when I was a kid. There’s a lot riding on this exercise. Publishers will decide to offer me a contract based on this section. There’s financial implications tied to how clear and compelling my explanation is. And I’ve had more than a few publishers over the years say their version of, “Not for us,” because they either didn’t get it or weren't moved by my idea.
The ability to explain well is everything for us communicators. While our illustrations and applications are the seasoning or sauce of our message, the point we make is the steak and potatoes…the substance. And the worst thing our audience could say about our talk was they didn’t get it. I’d much rather be wrong and clear, than right and confusing.
When I go about the work of explanation I have found the following to be helpful:
What does my audience need to know? Remember, the Greeks said one of the marks of a compelling speaker is they had logos, which is the idea of rich content. But this is the problem isn’t it? There’s a fine line between rich content and content overload. Because of this I ask myself the question, “What does my audience have to know about the point I’m making?” This is going to take a lot of self restraint, especially if you, like me, are a bit of a nerd when it comes to information. Most of what you research for a talk should not be mentioned in the message. On the flip side, if most of what you have studied does make it into the message I’m willing to bet my wife’s dog it’s a bad talk.
Let the people know why they need to know this bit of information. The most effective communicators I know use cheat codes. One of the best is when you are about to explain something that may appear irrelevant, you should try saying, “Now hang in there with me, this may seem out there, but I’m going to tell you exactly why this is critical to your__________ (work, every day life, marriage, etc).” With this one statement you’ve just bought yourself some time to carefully explain what they need to know.
Stay within your budget. When I write my messages they are five pages long, ten point font, space and a half. Each point I allow myself one paragraph to explain (on a rare occasion two paragraphs). Like a person working within a financial budget, as a wordsmith I work within an explanation budget. This forces me into simplicity as a communicator. Remember one of the laws of effective communication is we want to be simple, not shallow. The mark of brilliance is the ability to make the complex simple. Being economical with our words helps us with clarity. If there’s not a tension you feel when you put the message together over all the really good information you are leaving out, then you are probably way over budget and headed towards boring your audience.
Use proverbs, not rants. The more you explain the less clear and compelling you become. Please don’t misunderstand me, I am not minimizing explanation. In fact, your explanation is the most critical part of the body of your talk, because this is where the truth, the substance lies. What will keep you simple, clear and compelling is to use proverbs- short, pithy statements which carry a punch. A rant would be going on about the importance of learning from others mistakes instead of your own. A proverb would be, “Experience isn’t always the best teacher, but it is the only school a fool will attend”. In less than 20 words I have made a point. You could go on a rant about going through hard times and needing to accept what has happened to you and the importance of faith. Or you could use a proverb, “Faith doesn’t deny reality, it defies reality.” If you learn to condense your explanations into short, pithy statements known as proverbs, it will keep your audience from boredom and confusion, and will have them lean in to hear your point.
Explain with the least in mind. The best compliment I ever get is when a kid comes up to me after a talk and says their version of, “I got it. I liked it.” I’ve earned a few theology degrees over the years, but if I only explain with the highly biblical literate in mind, I’m cooked, especially in this age of declining biblical literacy. Now don’t hear me say we should only swim in the kiddie pool as communicators. We should not. I’ll say it again, we want to be simple, not shallow, and one of the ways we do that is to take rich, complex truths but say it in ways which are accessible to everyone in the audience. After all, isn’t this what the most powerful communicator in human history- Jesus- did?
What I’m Reading:
Drop everything and get, Theo of Golden, by Allen Levi. This will make my top ten list of the year…I’m sure of it.
Next level communicators use a lot of Vitamin A.
Next level communicators use a lot of Vitamin A.
If you’ve been getting my weekly posts for a while, you’ve heard me talk to you about a basic structure I use for every message. My main points will always begin with explanation, then move to illustration and finally application. If I have three points, then I will do this three times. Whether you use this or not, just know we are all wired naturally towards one of these three. Explainers are content driven communicators whose presentations are rich with information- what the Greeks called logos. Illustrators think in the language of stories and have a unique ability to make the content accessible while holding the attention of the audience. And then there are the appliers; these are people who show you how this information relates on a daily basis to our lives. As my grandmother would say, appliers put “shoe leather” on the message.
By the way, if you want to know how you are innately weighted as a communicator, all I would have to do is give you a topic to present and what are your first thoughts? If it’s, “I need to find some books and start research,” you’re probably an explainer. If your initial go to is to find a story or an analogy that relates, you’re most likely an illustrator. And if you freak out wondering how this topic is going to relate to people, then, you got it, you are an applier. The best communicators hold all three (explaining, illustrating and applying) in tension.
So today, I want to talk to you about my biggest weakness as a communicator, and give you some tips I’ve been using to grow when it comes to applying the message. Or to say it another way, I want to help us (Yes, that’s me included) learn how to use a lot of Vitamin A- application- in a way that really moves people to action.
Remember, our audience is asking questions as they nod their heads, take notes and engage our talks. One of the main questions you can always count on them asking is, “Now what am I supposed to do with this information?” I don’t care how good your content is, or how well you have explained the subject. If they don’t know what to do with your research, you’ve failed. I once had a young communicator ask me to give him some feedback on his message. He’s one of the best storytellers I know, and when I watched his talk it was filled with rounds of applause after rounds of applause. When I finished, I called him and gave some encouraging feedback and then I said, “You know, I will always leave one of your sermons feeling great, but not knowing what to do with what you just said.” I went on to explain how listening to his messages felt like going from one mountain top of a killer story to another, with no real learning or applying in between. If we can’t show how the content and story relates to the college student who just arrived on campus, or the single parent grinding it out and overwhelmed by life (along with a host of others), we have failed. As communicators we have to show how our content and stories apply to their lives.
As I’m growing in the area of application, I have found the following to be of help:
Don’t forget the “setup”. I’m talking “comedianese” here. In the world of comedy, they don’t rush to punchlines, but take their time giving what’s called the “setup”. The setup not only provides the right information, but it also builds a sense of tension making the punchline all the more effective. Applications are the punchline to our talks, and each point must have both a setup and a punchline. Now if you are naturally weighted towards application, you are going to have to really restrain yourself and do the work of providing meaningful content, along with an analogy or illustration to make your point come alive, before you get to the application or punchline of the point. And if you are a preacher, please know the power of our sermons is not in our applications, but in the Word…the content of the message. Before we as preachers draw people to themselves in application, we have to first draw them to the power source which is the Word.
Ask questions. It’s not our job to apply the point specifically to each person in the audience. All we need to do is to open the door for them to get clarity on how that point applies to their life, and the best way to do that is by asking questions. Just this past Sunday I was talking about conflict, and how everyone in the audience is either a shark or a turtle when it comes to conflict, which got a few laughs because the picture (illustration) resonated. And then I asked the question, “So which one of you is a shark? Which one is a turtle?” That question got them to see themselves in the point, and helped them to process the points I was making about navigating conflict. What opened everything up was a question.
Apply widely. Some of you speak mainly to educators, others to business people and professionals. Most of us as pastors speak to all of the above and much more. If you are a communicator who is talking to a specific audience in a specific field, application will be far easier for you, as opposed to we pastors who speak to so many different kinds of people. When I am thinking through applications as a pastor, I’m thinking of our most represented groups at the church: College students, married people, single professionals, and even different ethnicities. So, going back to my conflict message, I showed how this could apply to single adults who were roommates, or college students in the dorm and married couples.
What I’m Reading:
Truly: An Inspirational Journey through the Life of a Musical Legend, Lionel Richie.
With black history month approaching, pick up my book Grace to Overcome: 31 Devotionals on God’s Work through Black History. You’ll find it to be a source of inspiration and learning.
And as always, if this post has been encouraging please pass along to others and have them subscribe.
Next level communicators answer their audience’s questions before they ask them.
Next level communicators answer their audience’s questions before they ask them.
You’ve just finished your presentation and instead of making a beeline for the green room, you decide to stand down front and be available to whoever wants to come and hang (good call). One of the first people you interact with is a pleasant person who is not out to get you in the least. They seem to have enjoyed your talk, and raise an honest question with the purest of motives, leaving you to think they were probably not the only one to wonder this. As you respond you begin to beat yourself up for not addressing so obvious of a question in your talk.
Boy have I been there.
One of the challenges we have as communicators is we can become so content focused in our preparation we forget we are talking to real people who have important questions for each of our points. The difference between an okay talk and a next level one is great communicators anticipate their audience's questions and address them before they are asked. As I write these words I am just over a week away from giving an address on Dr. Martin Luther King, Jr., at a large evangelical institution. In recent years, allegations of King’s infidelity have become more and more widespread, with many in the evangelical community questioning the legitimacy of even honoring his legacy. With all of this swirling, it would be irresponsible of me not to address the question and just launch into the importance of his legacy.
If you are a preacher who is giving a biblical view of marriage and divorce you have to address the questions of what to do if a spouse is abused, or deserted? Or if your subject is the importance of diversity you have to know people will be triggered politically, and even personally. Anticipating their questions (and even objections), and offering an answer is not only responsible communication, but will deepen a connection by saying in so many words, “I see you.” And if you are trying to persuade people to use artificial intelligence you need to be able to answer questions like how this could affect certain industries where people can lose their jobs, or will AI contribute to a culture of thoughtlessness?
If you want to grow immediately as a communicator, anticipate your audience’s questions and answer them before they can even ask them. As easy as this sounds, it’s not. Here’s a few tips to help you:
State their question. After you make one of your points, stop and say, “Now some of you this brings up a major question which is…”. For example, if I am calling people to place their faith in Christ, I will say something like, “Now some of you are here thinking, ‘I am a good person, why do I need to trust Christ?’” I’ve just acknowledged their question by stating it, and then I will give a response.
Be brief. Don’t replace your point with a tangent. Answering key questions is important, but it will take discipline, because you never want the (needed) tangent to dilute the overall point you are making. Raise their question by saying, “Now some of you all are thinking,” and then give 2-3 sentences to address their question and get right back to your point. Sometimes I have said, “Now I know what I have just raised brings up a lot of valid questions, questions I don’t have time to answer. Here’s a resource I have found helpful in engaging these questions.” I’ve acknowledged their questions, and pointed them to answers all while being brief and staying on topic.
Be economical. What I mean by this is you can’t fill your whole talk by anticipating people’s questions. Remember the basic structure I have when I put a talk together is explanation, illustration and application. I will repeat this three times. What this means is I will at most raise people’s questions three times, because I am only making three points. Just as important is my rule in raising questions is I only want to do this with common questions people have. I don’t want to chase obscure ones. So as you prepare, ask things like, “What would be a common question the audience will have about this point?”
Raise questions by people you want in your audience. What you will discover over time is you will attract the kind of people whose questions you raise. Tim Keller was a pastor in New York City, and if you listen to his messages he is always raising questions skeptics would ask. Any wonder his church was filled with skeptics? People heard his questions and thought, “I have a friend who thinks this. I should bring her to church.”
What I’m Reading:
Celebrities for Jesus: How Persona’s, Platforms and Profits are Hurting the Church, by Katelyn Beaty.
With MLK day coming up, I edited a resource years ago you will find helpful called, Letters to a Birmingham Jail.
As always, if this weekly post has been helpful, please pass along by encouraging people to sign up here.
Next level communicators don’t speak for change
Next level communicators don’t speak for change.
Well, we do, but I’m talking about a different type of “change”.
I want to chat about a subject which makes all of us cross and uncross our legs- money. I know, you subscribe to this weekly post to get tips on how to speak better, so what in the world does money have to do with your growth as a communicator? A lot more than you think. If I could distill my thoughts into one sentence I would simply say the freer you are from money, the more effective you will be as a communicator. Money, paper, cash, influences us more than we’d like to admit. The great boxer, Marvin Hagler, once said, “It’s tough to get out of bed to do roadwork at 5 a.m. when you’ve been sleeping in silk sheets.” Hagler’s words resonate with so many because we know prosperity can deter our drive to get better.
When I was twenty-two, a church in Nebraska invited me to preach, put me up in a nice hotel and surprised me by giving me a check when I was finished. I was stunned. Later that day I called my father to tell him about getting paid to preach. I told him the amount and asked if this was what I could expect going forward? I’ll never forget his response, “Never expect it, son. Don’t plan or budget what you think you will get. Keep yourself free from money.” His words stuck to my bones, and decades later I have not veered from them. That’s right, I’ve never charged to speak, and I’m so glad I don’t.
To be clear, I do accept honorariums, as I should (I Timothy 5:17-18). But accepting honorariums and charging a fee are two different things.
Before I go into why I don’t charge to speak, you need to know this is a personal conviction of mine, and not for one moment am I presenting this as a have to. On top of that, event speaking is not my full time job. This is important because I work at a church which is very kind in how they care for me and my family, so I more than understand the different dynamics for those of you who public speaking at various places is your primary or sole source of income. What I want to offer is some wisdom I have learned over the years when it comes to speaking and financial compensation. If you are a person of faith, please spend considerable time praying, thinking and processing this with trusted mentors and friends. As you mull this over, consider the following reasons why I don’t charge:
Free from money = Free in my speech. One of the benefits of not charging a fee is it liberates me to focus on the message. When money is involved, the temptation to speak for a return engagement, or to be entertaining and not hurt people’s feelings looms large.
Life happens. Because Korie (my wife) and I have always treated outside speaking compensation as “found money,” when the inevitable event cancellation happens, we are not thrown at all in our budget, because we never counted on the money. Low registrations, bad weather, sickness, travel delays and cancellations and so much more, are just a part of life, and if you depend on the money you will find yourself in bad shape.
The Bible. No comment here, other than to say you should read, Micah 3:9-11 and Matthew 10:8-10. Next point.
Today’s amenities become tomorrow’s necessities. Okay, so Bryan charges a fee. I build that into the budget. My standard of living increases. The temptation to get certain things expands. Now I find I have to preach for the car payment, mortgage and so on. And before you know it speaking becomes a have to, and not a get to. The satin sheets have become the expectation.
A sharpened witness. Many are shocked to hear I don’t charge a fee when they invite me to their event. And I kind of like that. You know one of my favorite things to do? It’s to tell the local pastor or event host not to pay me at all. In an era where Christian leaders are being criticized (and too many times rightly so) for their perceived greed, we need more communicators who will be so free from money they lay down their right to receive compensation from time to time.
Okay, these are just a few thoughts for how I’ve tried to keep my heart “free from the love of money.” Again, take these words as wise counsel, and in no way prescriptive in how all communicators should live. Wherever you land on this, I am convinced the freer we are from money, the more effective we will be as communicators.
If this has been an encouragement to you, please pass along and tell your friends they can subscribe here.
Next level communicators rehearse gratitude.
Next level communicators rehearse gratitude.
Nothing is more odious than an entitled speaker. Over the years I’ve come across more speakers who are full of themselves than I care to count. One reached out to me to ask if they could come and speak at the church I was leading at the time. Those talks ended when I found out they required a travel allowance of fifteen hundred dollars an hour. I once sat in a wine cellar to hear a communicator whose books I devoured. He spoke to us as if we were children who should be pleased to be in the presence of such greatness. And I remember how sad I felt when I missed one of the most accomplished leaders in the world at a conference we were both speaking at. When I asked my wife how his session went, she said, “Terrible. He talked about himself, his books and the amount of money he made off one of them.”
Most of you on this list have probably never been invited to speak in some fancy wine cellar in Napa, or have written best sellers which earned you millions, but we don’t need these things to be entitled. Like an oak tree which begins with an acorn, the seeds of entitlement can be seen in little things like showing up late, going over the allotted time and fudging on the truth to make yourself look good. What we as communicators tend to forget is our audience can smell the slightest whiffs of arrogance, and the stench will spoil the message- the very critical message- we need to convey.
One of the most critical habits we communicators need to rehearse is the habit of gratitude. Cornelius Plantinga, in his book, Gratitude, says, “A sense of entitlement blocks gratitude…think about it. If I am so special that life owes me its good things, what is there to be grateful about? If life owes me, nothing is a gift” (page 40). And why should we be grateful? Writing to the Corinthians, the Apostle Paul reminded them, “For who sees anything different in you? What do you have that you did not receive? If then you received it, why do you boast as if you did not receive it” (I Corinthians 4:7). Why should communicators practice gratitude? Because our gift of speaking was given to us by God.
But there’s another reason we should rehearse gratitude: It connects us to our audience. Remember communicating is connecting. If entitlement and arrogance pushes people away, then the opposite must be true: Gratitude and humility draws us closer to one another. One of my favorite communicators is also one of the most grateful people I know. When I asked him the source of his gratitude and humility he said, “Because when I was given this position, my predecessor told me I was not his first choice. I never forgot that.”
Here are some ways I rehearse gratitude as a speaker:
Say, “thank you”. Whenever I stand to speak as a guest, I always begin by thanking the host who extended the invitation. I try to name something specific about them I am grateful for.
Write, “thank you”. My father is a world class communicator. After he speaks somewhere, he comes home and mails a handwritten thank you note to the people who invited him. He’s been doing this for almost sixty years.
Stick to their theme. In my early days I violated this. My desire to be great would often conflict with the events theme. See, I wanted to speak on my best stuff, and oftentimes there wasn’t an alignment between my best and what they were asking me to do. So, I would go with what I was most comfortable with, which was disrespectful to my host. If you agree to the invitation, do what you are asked to do.
Stay within the time. One of the most honoring things we can do as communicators is to respect the time given to us to speak. Entitled speakers do what they want and violate this. Don’t do that. Rehearsing gratitude is respecting time.
Ask for feedback. A lot of the events I’m asked to speak are churches with multiple services. I make it a habit after the first service to say to the host, “Is there anything you would like me to change?” This shows a servant's posture and a grateful spirit.
Don’t charge. I’m going to write a whole post on this one. I don’t charge but only if I’m really pressed by the host will I give a “recommended fee”. Money is a powerful force which can lead us down roads of entitlement. Be very careful here. Again, a whole post is coming.
What I’m reading:
George Washington: A Life, Ron Chernow.
With black history month around the corner, don’t forget to check out my book, Grace to Overcome.
Next level communicators own the room.
Next level communicators own the room.
The venue where we speak is one of the most pivotal factors for the success or failure of our presentations. Think about it. History’s most meaningful messages never took place in subway stations, street corners or empty rooms. Can you imagine President Kennedy’s inaugural address at the seventy-second street station on Manhattan’s upper west side? Or King’s iconic, I Have a Dream speech on Rodeo Drive in Los Angeles? Take their same exact words, which moved generations, and change venues, and they are barely noticed as people rush to their trains or the Gucci store.
I’ll say it again: Where we speak is one of the most pivotal factors for the success or failure of our presentations.
Now let’s keep it real. By the time King climbed the steps of the Lincoln Memorial, he was an established communicator, which meant he got to pick his place. Younger speakers just starting out don’t get to decide where they speak or how many people will show up. Often we are victims of the venue, but this doesn’t have to be the case. I’ve spoken at every sort of place you can imagine. Once I addressed a crowd of seventy something people outside in Israel, while cars whizzed by. When we first planted our church in Memphis we rented a spot called, The Guitar Center. The main area was cool, but a few feet to the left of the stage was a long hallway where kids met for children’s church…in the hallway! Can you imagine the distractions I had to deal with? From there we rented an auditorium that could seat around five hundred on the floor. Sounds pretty cool, but we only had about one hundred people coming to our church at the time. I could go on, but here’s what you have to know, and it’s something most communicators are way too passive about: Your venue will either give or take energy from you as a communicator. The best communicators have learned to turn whatever place they are speaking into an asset for their presentation, but this can only happen when we decide to own the room.
Whoever has the mic owns the room, and since we as communicators are speaking from a place of influence, the audience will help us to turn the venue into an asset. So what are some things you can do when you walk into a room which seats way more people than have actually shown up? Or a crowd that is not really engaging you? Or a place that is filled with distractions? I have found the following to be helpful:
Utilize the density principle. What this means is if you are speaking in a place which seats way more people than have actually shown up, it’s better to squeeze them together than have them spread apart. When we were at the auditorium in Memphis we utilized this principle by roping off the sections on the far left and right, and having people sit close together in the middle. This was huge from an energy standpoint, which I fed off as a communicator. No, you probably don’t carry rope with you when you speak, but you can ask people to squeeze together. If you don’t feel comfortable doing it, ask the host to give you some help.
Be what the room needs you to be. One of the most critical moments in my development as a communicator happened when I began speaking for a ministry which did marriage conferences in hotel ballrooms. After my first conference, my mentor told me he could tell I was used to preaching in churches, because while my content was good there was a significant difference between a church and a ballroom. In a ballroom he encouraged me to be more relaxed, more personal. And then he ended by saying to always be what the room needs you to be. That’s not just true with ballrooms, but with the size of the crowd as well. The smaller the crowd the more relational I become in my presentation. I may lay a hand on someone’s shoulder, or even sit down. These small touches are not small, but go a long way from flipping the venue from being against you to being for you.
Travel with your own microphone. Can you imagine showing up to a conference where you were told hundreds of people would be there, but only fifty come, and the only thing they have to offer you is a microphone attached to a lectern? So you are forced to stand in one spot…to assume a formal posture, to a room of fifty people. Not good. Invest in a great microphone with various adapters which can fit all kinds of mic packs. This will provide you with the flexibility and mobility you need to turn the energy of the room into your favor.
They will mimic your energy. There have been times I’ve looked at the crowd and realized this is going to be tough. Maybe it’s because I’m speaking right after lunch, or later in the day when they are clearly ready to go home, or in a space that’s energy deficient. It’s in these moments I have a pep talk with myself right before I hit the stage, where I say, “Crank up the energy Bryan.” You want them to be energetic and engage, you be energetic and engage.
What I’m Reading:
The Habit of Being: Letters of Flannery O’Connor.
The ten best books I read in 2025.
The ten best books I read in 2025.
Next level communicators consume vast amounts of content- a theme I picked up early when I spent time with my favorite speakers. Their habit inspired me to become a voracious reader. Here’s my top ten books I read this year. I know. I know. The year isn’t over yet, but some of you have asked me to release my top ten list earlier so you can get some ideas for Christmas gifts. Well, with “Black Friday,” looming, no better time than now.
#10- Mark Twain, by Ron Chernow
Ron Chernow is one of my favorite biographers. If you haven’t read his book on Grant, put it on your list. And then of course is his biography on Alexander Hamilton, which Lin Manuel Miranda read and inspired him to write the award winning play. I think Chernow has a thing for prolific cigar smokers, because Grant smoked twenty a day, and Twain doubled that by smoking forty a day! My only critique is the book should be at least a third shorter (well over a thousand pages). But it’s hard not to write an entertaining work on Twain, with all of his wit and humor and tragedy and suffering.
#9- Gratitude, by Cornelius Plantinga
Some books come out of nowhere and surprise you with the depth of impact. I don’t know what it is about this book, but it stuck to my bones. I didn’t read Gratitude because I felt I have a deficit in this area, but more out of curiosity. When I finished I was convicted and inspired all at once.
#8- 1929: Inside the Greatest Crash in Wall Street History- and How it Shattered a Nation, Andrew Ross Sorkin
If you haven’t picked up by now, I love history. I always assumed the stock market crash was felt immediately, but it was a slow, devastating drip. President Hoover still had a good chance at reelection, but his failure to deal with reality and lead courageously opened the door for Franklin Roosevelt to beat him. For example, in the past when the market crashed, the word “panic” was used; but Hoover decided to come up with what he thought was a better word to keep people calm- “depression”. Yeh, that didn’t work. Fascinating read.
#7- The Pale-Faced Lie, David Crow
If you are a father and want motivation to invest in your children with love, then read this heart-breaking book about an abusive dad who lives for himself and rips his family a part in the process. But somehow, David not only survives, but thrives. A real story of strength and resiliency.
#6- Lyndon Johnson and the American Dream, Doris Kearns Goodwin
I finally got around to this Pulitzer prize winning book. My favorite decade in history is the 1960s, and Lyndon Johnson is a key figure. No matter what side of the political aisle you fall on, we have to give Johnson credit for his sheer legislative genius. His ability to win people over to his side continues to reverberate today, as the poor and minorities have resources and freedom because of President Johnson. But as much of a sheer force as he was domestically, his poor handling of the Vietnam War is what led to his undoing. One more thing. President Johnson always had a chip on his shoulder towards what he called, “The Ivy’s”- people who went to elite Ivy League schools. So he would often hold meetings in the bathroom, surrounded by these “Ivy’s,” and give directives all while handling his business. Unreal.
#5- The Anxious Generation, Jonathan Haidt
Every parent needs to read this. Now.
#4- Rejoice and Tremble: The Surprising Good News of the Fear of the Lord, Michael Reeves
What a beautiful soul stirring book, where Reeves argues how fear is a reality of life. The question is not so much what do we fear, but what is our controlling fear? Our fears reveal our affections. So, for example, if I have a deep fear of flying, it’s because I love my life and safety deeply. The way to deal with fear, Reeves says, is not to have God take away our fears, but to crank up our fear (hear not just a sense of being afraid of consequences, but awe and reverence) of Him. When God becomes the controlling fear of our lives, that will make us fear everything else less.
#3- The Invention of Wings, Sue Monk Kidd
My wife Korie reads way more than I do, but it’s all fiction, while I’m all non-fiction. Last year I made a deal with her to have her give me the best fiction she’s come across so I can read and we have more talking points. Not to brag, but that was one of my better husband moves. I couldn’t put this book down. It’s a piece of historical fiction about the Grimke sisters who were on the front lines of the abolition and women’s rights movements.
#2- The Familiar Stranger, Tyler Staton
Best book on the Holy Spirit I’ve read, so there’s that.
#1- Only God Can Judge Me: The Many Lives of Tupac Shakur, Jeff Pearlman
I really hesitated to put this on the list, not because it’s not good- it’s the best book I’ve read this year- but because it has some really graphic passages, but that was Pac’s life, right? He was at the center of what’s been called “gangstar rap,” which is a shame because he was neither a gangster, and his art was so much larger than the label. I’ve never read a more compelling introduction to any book. And when I finished I was filled with deep compassion for a man whose mother was addicted to crack and kicked him out of the house when he was seventeen, and whose father was mostly absent, outside of a few cameo appearances after Tupac made it big. No one really cared for Tupac, which made his unfortunate choices understandable. But as the old adage goes, “Your past may explain you, but it doesn’t excuse you.” If I had to put a rating on this book, it’s for sure Rated R. Oh, and can you believe he’s buried in Lumberton, North Carolina (Cue the conspiracy theorists who don’t believe Pac is dead!)?
So there you have it…my top ten of the year. Please hit me up with your faves. I’ll end with what the novelist, George R.R. Martin famously said, “A reader lives a thousand lives before he dies…The man who never reads lives only one.”
Happy Thanksgiving!
Next level communicators understand the power of introductions.
Next level communicators understand the power of introductions.
Mark Twain, one of the most sought after orators of his time, understood the power of an introduction. He once invited to speak on the day commemorating Europeans arriving at Plymouth Rock; it was to be a festive occasion, but Twain immediately “rained on their parade.” In a speech entitled, “Plymouth Rock and the Pilgrims,” his first words shocked his audience: “I rise to protest. I have kept still for years; but really I think there is no sufficient justification for this sort of thing. What do you want to celebrate those people for?—those ancestors of yours of 1620—the Mayflower tribe, I mean. What do you want to celebrate them for?” Mark Twain would go on to talk about what these ancestors had done to Native Americans and the evil of colonization…all in his introduction! Talk about getting their attention.
Whether we agree with Mark Twain’s view of the pilgrims and American history is not the takeaway. Rather, what should stick with us as communicators is he immediately grabbed their eyes, which is the whole purpose of an introduction.
The first words which come out of our mouths are the most important part of our presentation. Communication experts say we live in the most challenging time in world history as speakers, because of what technology has done to attention spans. Some have gone as far as to point out how we only have about ninety seconds or so to grab our audience's attention, or they will fiddle with their phones, check their emails or wonder what they are going to do with the rest of their day. Yeh, I know the really good stuff of your speech is in the body or the conclusion, but if the crowd is checking emails because you failed to grab them, then they will be distracted when the punchline of your talk comes around. Just like the first forty eight hours of a murder investigation are the most critical, so our opening ninety seconds are the most important part of what we will say. So we have to come out the gate swinging.
Here’s some essentials when putting together your introduction:
The purpose is to make people lean in. You can do this by making a provocative statement (Like Mark Twain), telling a joke, a fascinating story or raising an important question. You can also capture the crowd by some sort of visual aid. There’s a lot of ways to make people lean in and listen.
Introductions should not be random, but must tie into the body of your talk. Because of this, your opening remarks should be prepared after you figure out the essence of what you are going to say, or what your first point is. Think of it this way: When a person is building a house, they don’t build the front porch, or put together the landscaping first, but the main body of the home. Our introduction is the front porch or landscape- it’s what people first notice, but its value is that it is attached to the home. Figure out the central idea, or the first point, and then think through the introduction. What we say in the beginning should attach directly to our opening point, or to the central theme of the message.
Introductions should be brief. Do I need to say more? I try to stay in the two to three minute range (at the most) for my introduction.
What I am reading:
Gratitude, Cornelius Plantinga.
Don’t forget to check out my latest book, Grace to Overcome.
Next level communicators train their butterflies to fly in formation.
Next level communicators train their butterflies to fly in formation.
That’s not an original line from me- it comes from Edward R. Murrow who said, “The best speakers know enough to be scared…the only difference between the pros and the novices is that the pros have trained the butterflies to fly in formation”. Murrow is helping us to see not only the reality of butterflies but the beauty of butterflies. Nervous energy is as real as a butterfly on a cool spring day, and handled rightly can be a real help to us as communicators.
I don’t care how long you have been speaking, or how bad or good you are, we all deal with nerves. Mark Twain was not only a great writer, but a fantastic communicator who traveled the globe giving speeches. He once said, “There are two types of speakers: those that are nervous and those that are liars.” Elvis Presley said he dealt with stage fright every single show. And our third president- Thomas Jefferson- was so overwhelmed by nerves he had someone else read his State of the Union address. So when you find yourself battling nerves, remember you are in good company.
But anxiousness is not only a common reality all of us as speakers deal with, it’s also a needed companion to assist us in giving our best talks. We understand at the core of our nervousness is a fear of failure, but used properly we can harness this energy to help us focus more. Just think about it- most of the crucial things we have experienced in life only came when we met our fears with an uncommon focus- when we trained our butterflies to fly in formation. I remember when I first approached Korie (my wife); talk about nerves! Or job interviews I’ve been on, or the times I had to make a pitch for a book idea to a publisher. All of these moments drove me to a level of attention and focus I would not have experienced if I didn’t have a sense of nervousness driven by the possibility of rejection. It was only when I faced my butterflies and forced them to fly in formation that I was able to be successful. And the same is true with public speaking.
So how do we train “the butterflies to fly in formation”? I have found the following habits to be successful in leveraging nervous energy to my benefit:
Get to know your audience. Standing before a group of strangers in an attempt to persuade them is a daunting task. If I don’t know you it’s easy to assume the worst. So what I have learned to do is to take a few minutes before I speak to talk to the people in the audience (If I’m speaking multiple times in the same venue, then I will also stand in a prominent place like a lobby after my talk to get to know the people as well). Getting to know their names, hear a bit about their background and to see their smiles helps to humanize the audience. Now when I stand to speak I feel as if I’ve made a few friends, and that goes a long way to dismantling any notion these strangers are out to get me. This little cheat code trains my butterflies to fly in formation.
Get to the venue early. Nothing will throw your butterflies into more chaos than if you are running behind schedule and find yourself rushing to get to the venue. I know you don’t like sound checks…neither do I. But the beauty of the sound check is not the sound check, but that it forces us to get there way in advance, giving us time to feel the room and to turn strangers into friends.
Know your stuff. Another major reason communicators nerves get the best of them is because they lack confidence with their content. I once spoke on a Saturday night to an NFL team. When I asked about the schedule for that evening, they told me after I spoke the team had a walk through, where they cleared out a ballroom in the hotel and went through the first dozen or so plays of the next day's game. They needed to know their content. For us as speakers, our walk through should be internalizing and maybe even rehearsing the message. One of my first communication professors always said, “Less scared when prepared.”
You’ve got way more experience than you realize. The average person says 15,000 words a day, which means you are already an experienced public speaker, who's been doing this for years. Telling yourself this will help the butterflies get in formation.
Get a workout in. I have found a brisk walk on the treadmill, or lifting weights a few hours before I speak goes a long way in training my butterflies. I don’t know all the science or fancy lingo behind all this, but there’s something about a good pre message sweat that helps me manage nerves.
What I’m Reading:
Next level communicators play with dirt.
Next level communicators play with dirt.
Some years ago, gosh, maybe fifteen or twenty, I was speaking at a seminary where in the audience was one of my favorite communicators. To say I was nervous is an understatement, but I powered through, and a few hours later I found myself on a flight right next to this hero of mine. Never one to pass up a good opportunity, I asked him to give me some feedback on my message. He thought for a few seconds and then asked me if I liked jazz? “Of course,” I said. He then responded, “The great jazz musicians play with what they called, ‘a little dirt under their fingernails’. You could use a little more ‘dirt,’” he said with a smile. What he meant by this was I came across as too staged…too polished.
Got me.
I couldn’t argue at all with him because his critique was spot on. Up until that point my manuscript was about nine pages, and I would read it over and over and then practice it so many times that when I stood on stage it was like someone took out a remote, pressed play and I started talking. Every pause was planned, word carefully curated and moment choreographed. I had more than prepared…I over prepared. I was, again, too polished.
When I was a little boy my dad taught me to polish my shoes. When I asked him why I needed to polish my shoes, he said it was for two reasons: 1. So they look good; and 2. Polish protects the leather by serving as a buffer. While polish is great for shoes, polish can be bad for messages, because an over rehearsed talk can serve as a buffer, a barrier between the communicator and the audience, when the goal is to remove barriers and connect. I know it’s counterintuitive, but when we speak with some dirt under our nails- when we improvise and even make mistakes- we can actually leverage our imperfections to do something polish never can and that is forge deeper connections with our audience. Communication guru, Scott Berkun says, “If you’d like to be good at something, the first thing to go out the window is the notion of perfection. Every time I get up to the front of the room, I know I will make mistakes. And this is OK…Barbara Walters, Charles Darwin, Winston Churchill, and even Moses had stutters, lisps, or other speech issues, but that didn’t end their careers, because they had interesting messages to share with people. As superficial as public speaking can seem, history bears out that people with clear ideas and strong points are the ones we remember” (Confessions of a Public Speaker, pages 4-5).
After the flight with my communication guru I decided it was time to add some dirt to my talks, and boy am I glad I did, because that was a real turning point in helping me get better. I made these following changes:
I cut my manuscript almost in half. Prior to our conversation, my messages ran nine pages long, since our plane ride I have cut them down to five pages, and I did this to give me time to riff and run off the page. When my messages were nine pages my mindset was to memorize and deliver the message word for stinking word. I wasn’t free to follow the leading of the Spirit, or chase a thought. I was chained to words on a page, thinking I was the only one who really knew that. Come to find out my confinement was evident to a lot of others in the room. Cutting the message in half transitioned me from memorization to internalization and freed me to do what great jazz musicians do- improvise.
I stopped expecting things of myself my audience never expects. Perfection should never be a communicator's goal because it is just impossible. Researchers say we make a verbal mistake every ten words. Think about that- ten percent of what we will say in a message will be a mistake (in speech primarily, but seldom in content). We may stutter, forget words, switch to sounds, and so on. What we don’t realize is audiences not only notice these things, but are beyond forgiving, because they know what we are trying to say. This isn’t the case when we read something. When it’s on the page we expect perfection in grammar and words and content. But when we hear it, we overlook it.
Relax. I used to be so consumed with not making mistakes, for fear of what the audience may think. But then I learned that when it comes to mistakes, my response will be theirs. Playing with “dirt” leaves the door open for mistakes, and as communicators we can’t ever forget the audience will follow our lead in how we respond. If you spill water during your talk and act like it’s a huge deal, then your audience will follow suit. But if you are self-deprecating, laugh and make a joke of it, your audience will also tag along. Next level communicators have a way of seeing their mistakes as opportunities to connect to their audience, which is what it’s all about.
What I’m Reading:
If you read on Kindle, my book, Grace to Overcome, is on sale today for less than five bucks!